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Questions & Answers



Most people have questions and below is a list of questions we have received over the years. If you don’t find what you are looking for, please contact us and we will add that information.

Do you accept insurance?

Yes, we currently accept insurance, including United, Cigna and Aetna. Please call us for further details and to inquire about which of our providers are in-network with each insurance company;  this is subject to change at any time. Please note we are NO LONGER accepting Anthem/Blue Cross Blue Shield. Please check with your insurance company about whether your policy covers your visit with a dietitian PRIOR to your visit to avoid any unnecessary charges (ask about procedure codes 97802 and 97803 for Medical Nutrition Therapy. Depending upon your insurance provider, other codes may be accepted if these codes are not covered. Please contact us.) You will also want to ask if there are any frequency limitations. If you have United insurance, please contact your physician’s office to obtain any diagnosis code(s) used for the condition for which you will be seeing your dietitian PRIOR to your initial visit, as this can improve coverage for your visit. There is no guarantee your session with your dietitian will be covered, even if your insurance provider told you your plan covers you (they should have also explained this, as it is dependent upon which procedure and diagnosis codes are used, as some plans only cover certain conditions, but not all.)  Please call us to discuss this as we realize it can be quite complex, and we want to ensure you understand the process to avoid any surprise denial(s) of your claim(s) and subsequent charges. We are considered an out-of-network provider for all other insurance companies and can provide you with an insurance form to submit a claim for potential reimbursement. Please note, our insurance contracts specify that only sessions held in person at our BOULDER and DENVER locations are permitted if you wish to use your benefits.

Please note we are NO LONGER accepting Anthem/Blue Cross Blue Shield. We ARE, however, able to submit claims on your behalf for any OUT-OF-NETWORK benefits you may have. Please contact Anthem about your policy to see if you have out-of-network benefits for seeing a dietitian.

What can I expect during my initial consultation?

For your first visit, whether it is at our office or by phone* or internet, we will be reviewing your completed medical forms (accessible via our secure HIPAA-compliant web-based patient portal), recent medical tests (if applicable), current food intake, medical history, health concerns, dietary supplement use, and your desired health outcomes. Together, we will devise a plan for moving forward. While specific recommendations and directives may be given at your first appointment, our initial consultation is typically an interview style appointment. *Phone consults are not covered by insurance plans.

What is the difference between a Registered Dietitian Nutritionist (RDN) and a nutritionist?

Registered Dietitian Nutritionists (RDNs) are healthcare providers with the most intensive training and experience necessary to provide nutrition services to individuals seeking medical nutrition therapy or preventive nutrition counseling. RDNs regularly utilize Medical Nutrition Therapy (MNT), which is the plan, or set of steps, incorporating current professional knowledge and research that clearly define the level, content, and frequency of nutrition care that is appropriate for a disease or health condition. Medical Nutrition Therapy begins with the nutritional assessment of a client by a Registered Dietitian Nutritionist, followed by a medically prescribed nutrition therapy based on standard protocols. RDNs are food and nutrition experts who have met the following criteria to earn the RDN credential:

  • Completed a minimum of a bachelor’s degree at a US regionally accredited university or college and course work accredited or approved by the Accreditation Council for Education in Nutrition and Dietetics (ACEND) of the Academy of Nutrition and Dietetics.
  • Completed an ACEND-accredited supervised practice program at a health-care facility, community agency, and food service corporation for well-rounded exposure to, and to gain greater expertise in, the various areas within the nutrition field. Typically these practicums last 12 months in length.
  • Passed a national examination administered by the Commission on Dietetic Registration (CDR).
  • Completed continuing professional educational requirements to maintain registration.
  • Visit The Academy of Nutrition and Dietetics website

The terms nutritionist, certified nutrition therapist, certified clinical nutritionist. or certified nutrition counselor are not regulated and, therefore, do not have standard requirements. These certificate programs are often not subject to any regulatory oversight. Accredited degree program studies in nutrition and health sciences are not required, nor are supervised clinical rotations in accredited healthcare settings. Some programs grant certificates in just 6-9 months of study, with some requiring as little as 100 hours of online coursework, with no supervised internship component. When selecting a nutrition professional, inquire about the practitioner’s background of study and training and requirements for credentialing. The licensure requirements for RDNs are more rigorous than certificate program requirements, with stricter standards for education, ethics, supervised training, clinical practice standards, and professional  liability and monitoring.

Do you offer evening and weekend appointments?

Yes, in addition to weekday nutrition appointments, we also offer evening and Saturday appointments, either in person at the office, or by phone or internet. Appointment times vary by practitioner. We also offer a metabolism clinic on Saturday mornings where you can get your resting metabolic rate tested, or have a body composition test performed. Please contact us for further information.

Do you communicate with other healthcare practitioners I am currently working with to coordinate care?

Absolutely! We believe one of the most effective ways to help our clients is to communicate directly with their other practitioners. We can provide our own professional insight and recommendations, as well as coordinate care with other providers, to ensure you receive the most comprehensive care possible.

Do you require that I see you for a number of visits or can I just see you once?

While the research and our own clinical experience has shown us that people are much more successful when they have regular follow ups with their dietitian, we do not lock you into any set number of follow up visits. You can discuss this with your dietitian at the time of service, but if you feel your needs can be met with just one appointment, we will do our best to accommodate this. Please note, the more complex your situation is, or the more detailed your health and nutrition plan needs to be, the more difficult it becomes to fit everything into a sole appointment, and it may be more beneficial to have a follow up visit or two to ensure you receive the best nutrition advice possible.

Can I bring my child to my appointment?

We love kids! If you feel your session time can be as open and productive with your children in the room, we welcome them! We have a few toys available for younger kids, and we have a comfortable waiting room for older kids who may prefer to wait outside for you. Since our office space is also utilized by other healthcare professionals, we just ask that you be responsible for keeping your children calm and quiet during your session so as not to disturb others. Please let us know in advance if you plan to bring any children.

Do you offer a sliding scale?

For our clients who truly cannot afford regular service rates, please inquire with us about a reduced rate before booking your appointment. We have a small number of slots available to help individuals in need, but not every practitioner offers a sliding scale. Please contact us to inquire.

Do I need to keep a food log for my first appointment?

Please discuss keeping a food log with your dietitian (or at the time you book your initial appointment.) While it is always helpful for us to see what you typically eat, it is not advised that you keep a food log if you find the activity triggering (as in the case with an eating disorder.) However, if keeping a food log holds no emotional charge, we advise you write down everything you eat and drink over a 3-5 day period. Ideally, this will be comprised of the typical foods you consume as well as your usual eating patterns, including some weekends as well as weekdays. When you book your initial appointment, we will send you paperwork to complete a food log through our secure, HIPAA-compliant patient portal.

What if I'm nervous about honestly telling you what I eat?

Many people are nervous before their first session with us, worrying we are going to judge the way they eat or start eliminating their favorite foods. But spend a few minutes with us and soon you’ll realize we are actually very down-to-earth, caring, practitioners with a sensible, practical approach to eating well. We are not the food police and there are many different ways we can help you achieve the health you desire. We “walk our talk” by implementing the advice we give to clients into our own lives, but we don’t eat perfectly either! So we get it. And while we take our work seriously, we also try to include a healthy dose of fun in our sessions to lighten the mood as needed! We want what’s best for you and your heath, and sometimes that means bringing in a little more laughter! (They say laughter is the best medicine!) So please enjoy some good humor on us:   Fun Quotes:

  • “Lead me not into temptation, I can find it myself.” ~Rita Mae
  • “I’ve been on a diet for 2 weeks, and all I’ve lost is 2 weeks.” ~Totie Fields
  • “Give me liberty or…OOOooo…a jelly donut!” ~Homer Simpson
  • “Blessed is he who has learned to laugh at himself, for he shall never cease to be entertained.” ~John Powell
  • “My mother’s menu consisted of two choices: take it, or leave it.” ~Buddy Hackett
  • “I have this theory that chocolate slows down the aging process. It may not be true, but do I dare take the chance?” ~Anonymous
  • “I don’t even butter my bread…I consider that cooking.” ~Katherine Cebrian
  • “What good are abs of steel if life is mediocre?” ~Barbara Harris
  • “The unfortunate thing about this world is that the good habits are much easier to give up than the bad ones.” ~W. Somerset Maugham
  • “Instead of spending life’s precious energy asking, “is my butt too big?” spend it asking, “is my life too small?” ~Katherine Brown
  • “I’m sorry for what I said when I was hungry.”
  • “Food for the body is not enough. There must also be food for the soul.” ~Dorothy Day
  • “He showed the words “chocolate cake” to a group of Americans and recorded their word associations. “Guilt” was the top response. If that strikes you as unexceptional, consider the response of French eaters to the same prompt: “celebration.” ~Michael Pollan, In Defense of Food: An Eater’s Manifesto
  • “Everything you see I owe to spaghetti.” ~Sophia Loren
  • “Dear Diet, things just aren’t going to work between us. It’s not me, it’s you. You’re tasteless, boring, and I can’t stop cheating on you.” ~Pinterest quote
  • “Ate salad for dinner! Mostly croutons and tomatoes. Really just one big, round crouton covered with tomato sauce. And cheese. Fine. It was pizza. I ate a pizza.” ~Pinterest quote

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